Massage

Cancellation Policy

Cancellation: In an effort to remain timely with our patient flow and allow for optimal client access, we have implemented the following cancellation policy: Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time an clients on our waiting list miss the opportunity to receive services they need. We ask all new and established clients supply a credit card to have on file. All cards on file are added to the system via a secure electronic process the ensures the information is encrypted and remains secure. In the event we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or billed to you in the event the card is declined: Notification given at least 24 hours prior to your appointment will NOT receive a charge. No-Shows or notifications given less than 24 hours prior to appointment time will result in a cancellation fee in the following amounts: Appointments that are scheduled for 45+ minutes will be charged $100.  Appointment that are scheduled for less than 45 minutes (these include follow up appointments) will be charged $50. We understand that unplanned issues can come up and you may need to cancel an appointment. As a courtesy, we confirm appointments via email, text, and/or call a week before and the day prior to scheduled appointments. Thank you for being a valued client and for your understanding and cooperation in regards to this policy.